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      FAQs

      About Lighting FAQs

      Ceiling Lights
      Bath Lights
      Pendant Lighting
      Chandeliers
      Sconces
      Landscape Lighting
      Outdoor Lighting
      Tape Light
      Systems & Cabinet Lighting
      Ceiling Fans


      Ceiling lights

      What’s the best way to light a hallway?
      There should be a light every 8-10 feet. Either flush mounts or semi-flush fixtures can be used depending on the ceiling height (once again, remember that the bottom of the lighting fixture should be at least 7 feet from the floor). If you have a long hallway, you may want to install wall sconces for added light and beauty. The rule again is that sconces are hung roughly 60" from the floor, spaced 6-8 feet apart along the wall.

      What is the best general lighting for a kitchen?
      Unfortunately, there aren’t any easy answers here since so much is determined by the size of your kitchen area. Most people start with a 2-light or 4-light decorative fluorescent in the center of the ceiling. It’s less costly, uses less energy and provides very good general light output. Example: A kitchen of 100 square feet or less can use a 2-light fluorescent; up to 250 square feet takes a 4-light fluorescent. Larger than 250 square feet will need the 4-light plus additional lighting.


      Bath lighting

      What’s the best way to light a bathroom or powder room?
      Most of us want to see a clear reflection in our bathroom or powder room mirrors so we can apply makeup properly, shave without cutting ourselves or simply brush our teeth correctly. To avoid shadows and to fully surround your face with flattering light, install a fixture at least 24” wide over the mirror plus two wall sconces (one on each side of the mirror) at least 28” apart and 60” above the floor. If you have a double sink vanity, use a light that is almost as wide as the mirror. The light should be mounted 78” from the floor and centered over the mirror.

      What if I have a large bathroom?
      Besides the vanity/mirror lighting, you will probably need an additional flush mount or semi-flush fixture or LED down lights with possible recess lighting in shower areas. A Kichler mini-chandelier could provide more light while adding a touch of décor to the room.


      Pendant lighting

      What do I do about task areas such as islands, areas over the sink and counter tops?
      Besides the general lighting guidelines, these areas call for more concentrated lighting since they are normally work areas. Multiply the area’s square footage by 2.5 rather than 1.5 to find the needed wattage. Kichler’s Cabinet Lighting or Tape Lighting can provide solid, brighter light on work surfaces, soffits above cabinets and other concealed locations to add a warm, comfortable atmosphere to your kitchen. A decorative pendant with two or three shades (depending on the size of the island) can be installed over your island for sufficient light and to add a decorative element to that area.

      How do I light a dinette area?
      Normally, a decorative pendant (single light since this is generally a smaller eating area) or a mini-chandelier with a downlight will do the job while providing plenty of light on the table surface. Use a dimmer to soften the light for mood dining and to turn up brightness for homework, hobbies, etc., when needed. The bottom of the pendant or mini-chandelier should be 30” above the table. Normally, 100 watts is sufficient for this area. See our compatibility chart for more information.


      Chandeliers

      How do I determine the proper chandelier width for a foyer?
      This is pretty easy - just add together the length and width dimensions of the foyer area. What you get is the proper diameter for most any chandelier you’ll need there.
      Example: The area is 12′ x 16′. Added together this equals 28′. Therefore, the foyer's chandelier diameter should be approximately 28” in width.

      What about the height of the chandelier?
      This depends on the height of your foyer ceiling. Always keep in mind that the bottom of the chandelier should be at least 7′ from the floor. That may mean you need a flush mount (mounts directly against the ceiling), a semi-flush (also known as close-to-ceiling fixture, which hangs a few inches below the ceiling) or, if you have a tall ceiling, a 2-tier or 3-tier chandelier. If there is a window above the front doors, center the chandelier so it can be seen from outside. If the foyer is extra large, you may also want to include wall sconces in the foyer. Install them against the wall approximately 60” from the floor and 6′-8′ apart.

      How do I determine the proper size chandelier for over a dining room table?
      In the dining room, the dimensions of the room dictate the width (diameter) of the chandelier. If that doesn’t appear to fit because of the size of your table, use half the table width for the chandelier’s diameter. The bottom of the chandelier should be no lower than 30″ above the tabletop.

      Will a chandelier be enough light?
      You should make sure the chandelier has enough wattage. Multiply the length times the width of the room. Then multiply that number times 1.5. This gives you the amount of wattage you need to light the room properly for general illumination. Example: A room is 12′ x 16′ (12 x 16 = 192). Then multiply 192 x 1.5 = 288 watts. That means an 8-light chandelier using 40-watt bulbs would give 320 watts, which is even more light than needed. If you’re not comfortable with the amount of light, you can add wall sconces, portable lamps or recessed lights to add more light and ambience.


      Sconces

      What’s the best way to light a hallway?
      There should be a light every 8′-10′. Either flush mounts or semi-flush fixtures can be used depending on the ceiling height (once again, remember that the bottom of the lighting fixture should be at least 7′ from the floor). If you have a long hallway, you may want to install wall sconces for added light and beauty. The rule again is that sconces are hung roughly 60″ from the floor and spaced 6′-8′ apart along the wall.


      Landscape Lighting

      What materials are your landscape lights made from?
      The outdoor environment requires robust construction so we use architectural-grade materials. Kichler uses marine-grade aluminum and premium copper-content brass and bronzed materials. Fasteners and hardware feature stainless steel durability. Transformer housings are made of steel with powder coat or stainless steel options.

      What should I use in a salt-air area?
      Brass and copper fixtures are often superior in salt-air conditions.

      Why use a contractor?
      There are many elements to consider when purchasing a landscape lighting system - design layout, voltage drop, safety and maintenance contracts – just to name a few. These are all important factors that can make a difference in your installation and the life of your system. Kichler recommends using a certified contractor to install landscape lighting.

      What about the finish? Will it last?
      Outdoor reliability requires outdoor coatings. Kichler uses baked thermal set powder coatings over both aluminum and brass fixtures. Kichler tests for UV, heat, salt and scoring. Natural brass is processed from premium grade materials of copper, zinc and tin. Bronzed brass is chemically treated to appear in earth tone colors at installation. Our composite products are constructed of heavy-duty polymers that are resistant to moisture absorption, corrosion and the effects of ultraviolet (UV).

      Will the finish change color?
      Copper, brass and bronzed brass will patina over time (a natural verdigris aging process popular in the outdoors). Finishes for fixtures installed outdoors are subject to change due to prolonged exposure to sunlight, airborne pollutants and other forms of weathering.


      Outdoor lighting

      How high should I mount the wall lanterns around my front door?
      Wall lanterns should be mounted approximately 66″ above the bottom of the door and slightly above eye level.

      What about the height of the wall lanterns?
      There are no fast and hard rules on this. It depends on the height of your house’s front entrance. Normal range for the lanterns would be from 1/4 to 1/3 of the entrance height.


      Tape Light

      Can the tape light be dimmed using a wall dimmer?
      Yes, tape light can be dimmed, using a dimmer switch and one of Kichler’s low voltage power supplies. The type of dimmer is actually driven by the power supply used in the tape light installation. As each power supply varies, we recommend utilizing our dimmer compatibility list to find the dimmer best suited for your installation.

      Do I have to use an entire roll of tape at a time?
      No, it is not necessary to use an entire roll at once. The indoor, dry location tape can be cut every 2” to 4" along the designated cut lines and then reconnected with a variety of connectors for a truly custom install. The indoor damp tape comes in multiple lengths that can be trimmed, making it easy to fit any application.

      Do I need special tools to cut the tape light?
      No, the tape light can be easily cut using a sharp pair of scissors.

      Can all tape light be cut?
      Yes, all Kichler tape light (indoor and damp) can be cut every 2" to 4". However, only the indoor tape light can be reused. Because of the protective coating on the damp tape, once they have been cut, the excess cannot be reused.

      If the damp tape light needs to be cut, will it still be moisture-proof?
      To maintain a moisture proof seal, once cut, the cut end needs to be capped with a silicone filled end cap. End caps and silicone are available separately from Kichler Lighting.

      How do I know which power supply to use?
      First, you must determine the application (indoor dry or indoor damp). Not all power supplies can be used in every application. Next, calculate the total wattage of tape light that will be used. To calculate wattage, multiply the total number of feet by the W/ft. (watts per foot) of the tape light. Finally, select a power supply that is equal to or more than the total wattage of the tape light. The recommended load for direct wire power supplies is between 35% - 90%. Please refer to specific product spec sheets for additional details.

      How many tape lights can be connected to one power supply?
      Multiple strands or sections of tape light can be connected to one power supply as long as the wattage of the power supply and maximum run length of the tape light are not exceeded.

      What is a maximum run length?
      The maximum run length, or max run, refers to the maximum number of continuous linear feet of tape light that can be connected together. Visit our Installation Planning for Tape and Channel article to learn more.

      What is the difference between low output tape light and high output tape light?
      The main differences between the two are the light intensity, or lumen output, and the watts consumed. Visit our Installation Planning for Tape and Channel article to learn more.

      Is tape light easy to install?
      Yes, Kichler's tape light incorporates many installer-friendly features, such as plug-and-play power supply connections, plug-and-play tape light connectors, and 3M™ brand adhesive backing. In addition to these included features, Kichler Lighting offers a large variety of additional connectors and accessories to make installations even easier. Please refer to the tape light installation instructions included with the shipped product for complete installation details.

      What is the warranty on Kichler TaskWork LED Tape Light?
      Kichler Lighting warrants that its products will be free from defects in material and workmanship for five (5) years from the date of purchase by the Original Purchaser. For further warranty details, visit our warranty information page.


      Systems & Cabinet Lighting

      Where can I learn more about system and cabinet lighting options?

      You can learn more about what Kichler Lighting has to offer in our Indoor Lighting Guide.


      Ceiling Fans

      How will using a ceiling fan affect my energy bills?
      Ceiling fans are designed to create the feeling of either a cooler room in the summer or a warmer one in the winter simply by circulating the air. While the room temperature doesn’t change – the air movement of a fan provides a cooling effect in warmer months and recirculates warm air downward in cool months. Kichler ceiling fans are also designed with features to run more efficiently – meaning lower operating costs on top of the cooler or warmer feeling in the room. Our fans that feature DC motors operate up to 70% more efficiently than traditional AC motors, and our Energy Star certified fans feature highly efficient lighting.

      What are the benefits of a Kichler ceiling fan with a DC motor?
      DC motors are the new standard of efficiency in ceiling fans. In addition to using up to 70% less energy, they operate 40% cooler than AC motors – meaning a prolonged motor life. Their compact size also means less weight. Plus they offer virtually silent operation. Both AC and DC motor fans are backed by Kichler’s lifetime motor warranty.

      Do I have to sacrifice style to get a ceiling fan?
      Traditional styles. Modern looks. Transitional focal points. With Kichler, you’ll find them all. We offer a wide selection of ceiling fans, so you never have to sacrifice style for energy-efficient performance.

      What are the benefits of the ENERGY STAR rating?
      Learn more about ENERGY STAR: Regulations and Legislation

      How do I pick the most efficient fan for my room?
      Buying the right size fan for your room size and ceiling height can make all the difference in terms of maximum efficiency. For the best performance, go as large as your room can accommodate: for maximum airflow, you want at least 18" of clearance between the edge of the blade and your wall and a minimum of 7'- 10' clearance from the floor. Most Kichler ceiling fans are sold with downrods designed for 8' or 9' ceilings; however, if your ceiling is higher, we offer longer downrod accessories.

      Where can I get more information?
      Ask the experts. Whatever questions you have, your local lighting showroom (dealer locator) that carries Kichler products has the answers. They know fans and lighting and can recommend the right fan and accessories for your room size, assuring you have the most efficient fan for your needs. Have a question after the sale? Your lighting showroom is there for you with installation guidance or operating tips.

      What do I do if my ceiling fan won't start?

      1. Check circuit fuses or breakers.
      2. Check all electrical connections to ensure proper contact.
        CAUTION: Make sure the main power is OFF when checking any electrical connection.
      3. Confirm the transmitter batteries are installed properly - Positive (+) side facing out.
      4. Ensure the batteries have a good charge.

      What do I do if my ceiling fan is noisy?

      1. Verify that all motor housing screws are snug.
      2. Make sure the screws that attach the fan blade brackets to the motor are tight.
      3. Make sure wire nut connections are not rubbing against each other or against the interior wall of the switch housing. CAUTION: Make sure main power is off.
      4. Allow a 24-hour "breaking-in" period. Most noise associated with a new fan disappears during this time.
      5. If using an optional light kit, verify the screws securing the glassware are tight.
      6. Make sure the light bulbs are not touching any other component.
      7. Check that the upper canopy is a short distance from the ceiling. It should not touch the ceiling.

      Why is my ceiling fan humming?

      1. Humming may be due to loose screws. Check all screws including motor housing, fan blade and blade irons screws to make sure they are snug.
      2. The canopy cover ring should also be checked to make sure it fits snugly onto the bottom of the canopy.

      How do I pair the remote to my DC motor ceiling fan?
      Once the installation is complete, follow the below steps:

      1. Restore power to the ceiling fan.
      2. Press and hold the power button on the remote until the light kit blinks twice. If there is no light kit, the fan should do a ¼ turn back and forth and then begin spinning.
      3. Once the fan begins to spin, release the power button and let the fan go through the programming sequence.
      4. The ceiling fan will come to a stop once the pairing process has completed successfully.
      5. Test operation of the fan by pressing and releasing any speed button.

      How do I pair my fan with a wall control for a DC motor fan?

      1. Restore power to the ceiling fan.
      2. Press and hold the airflow direction button until the light kit blinks twice. If there is no light kit, the fan should do a ¼ turn back and forth and then begin spinning.
      3. Once the fan begins to spin, release the airflow direction button and let the fan go through the programming sequence.
      4. The ceiling fan will come to a stop once the pairing process has completed successfully.
      5. Test operation of the fan by pressing and holding the fan button.
        *Note: No other buttons on the remote or wall control should be pressed during the pairing process. Doing so could interrupt the sequence causing the fan not to operate properly. If the process is interrupted, cut power to the fan for 10 seconds or more. Then begin the process again.

      The light kit on my ceiling fan isn't working.

      1. A ceiling fan light kit that isn’t working is usually due to the light kit wires not being connected properly.
      2. The light kit should be removed to make sure the blue and white light kit wires are securely snapped together using the factory-installed connectors.

      What do I do if my new fan is wobbling?

      1. Tighten all screws. Even a single loose screw can create an unbalanced fan. Use this checklist to make sure all the fan’s screws are tightened and secure:
        1. Blade screws
        2. Arm bracket screws (connected to the motor)
        3. Downrod screws
        4. Ball and socket screws
        5. Mounting screws (you may need to drop the canopy to access these)
      2. Make sure your electrical box is rated to hold a ceiling fan. Check that the box in the ceiling is specifically rated as “acceptable for fan support.” If not, it should be replaced.
      3. Most fan wobbling problems are caused when blade levels are unequal. Check this level by selecting a point on the ceiling above the tip of one of the blades. Measure this distance. Rotate the fan until the next blade is positioned for measurement. Repeat for each blade. The distance deviation should be equal within 1/8".

      Which controls can I use with my ceiling fan?
      Your ceiling fan may come with just a pull chain, but that doesn’t mean you can’t add a remote or wall control for added functionality. Kichler offers a variety of ceiling fan control options that allow you to enhance your fan’s operation.

      Wall Controls: While pull chains control a fan’s speed and lighting at the unit – a wall control can help you operate the fan when you enter or leave a room. Wall controllers also offer a variety of functions – from sliders that change fan speed - to dimmers that adjust lighting.

      Remote Controls: A handheld remote gives you all the functions of a wall unit with the utmost convenience, allowing you to control your fan from anywhere within 30’ from the fan in a room.

      My Kichler ceiling fan is turning on/off by itself?
      This is normally caused by interference, which can be corrected by re-programming.  Follow the steps below.

      1. Restore power to the ceiling fan.
      2. Press and hold the airflow direction button until the light kit blinks twice. If there is no light kit, the fan should do a ¼ turn back and forth and then begin spinning.
      3. Once the fan begins to spin, release the airflow direction button and let the fan go through the programming sequence.