Top Results

      FAQs

      Installation and Care FAQs

      Installation
      Cleaning & Care


      Installation

      What is the best way to install my new lights or ceiling fan?
      There are installation instructions included in every lighting or fan box we sell.  Instructions can also be found on each product detail page on Kichler.com. If you are at all uncomfortable with the instructions, we recommend you contact your local Kichler dealer for a referral to a licensed contractor or electrician.

      Chandelier Installation
      If you need help installing your chandelier (or any light), we recommend you contact your local Kichler dealer for a referral to a licensed contractor or electrician.

      Please note: If a chandelier is heavier than 50 pounds, it will have to be mounted more securely to the ceiling or wall, so make sure there is enough support.

      Do you have instructions so I can hang my fixture on a light lift?
      When using a Kichler fixture with a light lift, contact the light lift manufacturer for installation instructions.


      Cleaning and Care

      How do I clean my fixture?
      Be certain the electric current is turned off before cleaning. Clean metal components with a soft cloth moistened with a mild liquid soap solution. Wipe clean and buff with a very soft dry cloth. Under no circumstances should any metal polish be used, as its abrasive nature could damage the protective finish placed on the metal parts.

      Wood components may be polished with a fine furniture polish, taking care to avoid getting the polish on the metal surfaces.

      Never wash glass shades in an automatic dishwasher - line a sink with a towel and fill with warm water and a mild liquid soap. Wash glass with a soft cloth, rinse and wipe dry.

      How do I clean my LifeBrite™ fixture?

      • Normally, a mixture of powdered Spic and Span and water works well for general cleaning or maintenance. 
      • Bon Ami or Bar Keeper's Friend also works well to clean these surfaces while not scratching the surfaces.
      • For tighter spaces, may suggest a soft bristled tooth brush in conjunction with cleaner.
      • Rinse well to remove residue of cleaners.
      • Dry / buff with soft cloth to prevent spotting from cleaning.

      How do I clean a Landscape Lighting fixture?
      Clean the fixture to remove all debris – use soap and water if necessary. Calcium, Lime & Remover (CLR®) can be used to remove lime deposits from lenses.

      How can I protect the finish of the Landscape Lighting fixtures?
      A silicone spray can be used to help protect the finish on all fixtures. In coastal areas, some contractors use PlastiDip®, a clear flexible coating which can be used to protect the fixtures from the effects of the salt air.

      How often should I change the lamps?
      Change the lamps at least once a year – twice a year may be required depending on your usage. When changing lamps, use a corrosion-preventative compound on the base of the bayonet-based sockets as well as the pins on the MR 16s. Integrated LED fixtures do not need to be replaced.

      What’s the best way to protect sockets and components?
      Where you have metal sockets or components, use a corrosion-preventative compound to help prevent corrosion.

      What are some practical tips to make my job maintaining the Landscape Lighting fixtures easier?

      1. Straighten fixtures and remove or cut back excess plant growth.
      2. Leave behind a diagram and list of equipment for your landscape design and tape it to the back of the transformer panel.

      If you are unable to find an answer here, please contact your local contractor or a Kichler representative.