Customer Service

Customer Care

Questions about Kichler Lighting or our products? Get in touch, we'd love to hear from you.

We're available 8:00 AM to 5:00 PM ET, Monday-Friday.

Call Us: 866-558-5706

The Kichler Promise

Kichler Lighting has always focused on building and strengthening relationships—the ones our  customers share with families and friends, AND the ones we foster with our customers and professionals who depend on us. That is why we are always going one step further in our commitment to exceptional customer care and education.

Whether you are a contractor looking for the perfect outdoor lighting or a homeowner trying to elevate the ambiance in your home, we are here to offer expert advice and to support you every step of the way. If you need further information, explore Kichler Lightings’s Frequently Asked Questions page or contact our Customer Care Department.


Contact A Dealer

Kichler® products are available only through a network of the finest showrooms, retailers and dealers in the world. For additional information on available products, pricing and delivery, go to our Where to Buy page to find a Kichler Lighting specialist in your area. 

Advanced Product Support

Professional Support - Advanced Product Solutions

Installation issue? Building code question? Regulatory stumper? If you have a challenging question, we have got you covered. Visit our Advanced Product Support page for more details or use the contact info below.

Phone - 844-KICHLER (844-542-4537)
Monday-Friday 8:00 AM to 6:30 PM, ET

Email - techsupport@kichler.com