Home / Professional / Landscape Lighting / New Landscape Lighting Products / Design Pro LED Controller / FAQ Design Pro LED Controller Frequently Asked Questions Concerning Kichler’s Design Pro LED Controller General QuestionsProgrammingSet-UpPlanning General Questions Is the Design Pro LED Controller a transformer? Yes, the LED Controller converts 120V AC current to a 15V DC. What fixtures can be used with the Design Pro LED Controller? The Design Pro LED Controller has been designed for use with current and past Kichler Design Pro LED fixtures and Kichler LED replacement lamps. Other manufacturers’ LED products may also work. Incandescent fixtures are not recommended because of the 15V output. What are the set-up differences between a conventional AC transformer and the Design Pro LED Controller? This can vary. Installation time should be the same or less. If using the pre-defined factory on-off settings on the Design Pro LED Controller, set-up should take less time than setting the timer and installing a photocell on a conventional AC transformer. Establishing custom-specific settings and events will take a bit more time. Can the Design Pro LED Controller be installed indoors? Yes. Please follow all applicable National Electric Code (NEC) and local building ordinances for installation in the U.S. Canadian resrictions prohibit indoor installations. The Design Pro LED Controller features a 7 amp breaker. Conventional UL/ETL Listed AC transformers typically feature a 25 amp breaker. Are 7 amps safer than 25 amps? The Design Pro LED Controller has a reduced risk of electrical hazards because the safety threshold is at a lower amperage. What are the advantages to DC? Kichler Design Pro LED fixtures run more efficiently with DC power. Fixture wattages can be used to load the transformer, rather than VA. This lowers the total cost of power. A DC system allows more features and options for users as well. In the past, Kichler did not recommend the use of electronic transformers with Kichler Design Pro LED fixtures. Why is it OK now to use an electronic transformer? The Design Pro LED Controller is specifically designed to work with LED landscape fixtures. Constructions and quality of other electronic transformers vary so Kichler does not recommend their use. Are there any benefits over a magnetic? Yes, you no longer need to be concerned with the higher VA rating of LED products. What is the life expectancy for the Design Pro LED Controller back-up battery? 10+ years with normal use. Can the Design Pro LED Controller back-up battery be replaced? No, replacement is not necessary. What batteries are used in the Design Pro LED Controller remote? The remote uses internal Lithium ion batteries, rechargeable via the supplied standard USB cable. How much does the Design Pro LED Controller weigh? Weight is dependent on wattage. 100 watt Controller – 5.5 lbs 200 watt Controller – 9 lbs 300 watt Controller – 11 lbs How can I learn more about the features and benefits of the Design Pro LED Controller? You may watch the following videos, or visit www.kichler.com for more information. Video #1 link Video #2 link Video #3 link What if I want to learn more on specific programming or installation instructions? More information can be found via the instruction manual (link) or individual training videos (link). You can also contact your authorized Kichler distributor or Kichler sales representative. Back to Top Programming What are schedules? An on/off timed event that is linked to an independently controlled zone, multiple zones or group of fixtures. Does the Design Pro LED Controller need to be reprogrammed if the power goes out? No, the Design Pro LED Controller features a battery back-up that has the ability to save user settings/programs. When interrupted power returns, does the Design Pro LED Controller immediately return to the correct/current program? Yes Will the Design Pro LED Controller work with other third party accessories like a Z-Wave® switch or relay? Yes, it is capable of working with all Z-Wave certified accessories. Why doesn’t the secondary controller network with the primary controller? Please ensure the controller is properly networked to the primary controller by first visiting the “Z-Wave Network” menu on the primary controller. If present, we recommend you remove the secondary controller and re-network the two together. What is Z-wave and how does it work? Z-Wave is a wireless radio protocol similar to Bluetooth, Wifi, 3G, and Zigbee. Please see the official Z-Wave website for more information (www.z-wave.com). (www.z-wave.com). What does the remote do? The Kichler Design Pro LED Controller Remote allows the user to independently control lighting zones based on predefined programs. This allows the homeowner to temporarily override presets on individual zones to turn the lights on or off by zone at any given time. This does not interfere with the primary schedules set at the controller. When the next scheduled event takes place the temporary command is eliminated. This gives the homeowner on demand control and versatility in their outdoor spaces. The remote can also be used to control other Z-Wave enabled devices. Can I program individual zones on the remote? Yes, please refer to the remote and Design Pro LED Controller instructions for set-up steps. Does use of my remote permanently change my settings? No, it does not permanently change the scheduled settings. It is a temporary command that functions until the next scheduled event. What if my remote will not pair/network with the controller? There are two common errors that might lead to a failed connection. The improper “Device No.” was selected during the “Select Remote” step. Redo this step in the installation process. Occasionally, the remote has not been initialized when performing the final step in the linking process. Be sure to follow remote set-up instruction carefully to avoid this failure. What if the Kichler remote will not work? Please make sure batteries are charged by using the provided USB cable. If the batteries are fully charged then check the Design Pro LED Controller to ensure the Kichler remote is properly linked to it. For further troubleshooting please see the remote’s instructions. Can I use another manufacturer’s remote with the Kichler Design Pro LED Controller? Yes, but it must be Z-wave compatible. Please note, it may not have the full set of features included with the Kichler remote. Back to Top Set-up What can I expect when I first plug-in the controller? The controller’s screen will turn on and you will see the main menu. The first step is to immediately go to “Initial Set-up” menu to set up language, location, date, and time. You are now ready to start using the full features of the controller. What do I do if a particular city is not listed in the geo-locator? The Kichler Design Pro LED Controller covers all of North America. Select the closest major metropolitan area to your city in your time zone. I am using the remote but when I try to cycle on and off quickly there is no action on a particular zone. Is something wrong? There is a 10 second delay from on to off and off to on, but the remote does register the initial command. Is there a sunset to sunrise program? Yes there is an astronomical clock feature to the Kichler Design Pro LED Controller. A preset sunset to sunrise schedule is already programmed. Back to Top Planning What is the maximum wattage for a run using the Design Pro LED Controller? 100W per power supply. A 300W contains three 100W power supplies and each power supply has two zones. How many runs of certified direct burial cable can be connected to the terminal block? Because wire gauge diameters are different, the terminal block rating changes according to the wire gauge used: 18-2 – 5 wires maximum 16-2 – 4 wires maximum 14-2 – 3 wires maximum 12-2 – 2 wires maximum 10-2 – 2 wires maximum What is the I can take a run using the Design Pro LED Controller? This depends on the load and the wire gauge selected. Please see Kichler System Load/Distance/Wire Gauge Matrix for more information.