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Kichler.com Help


Need a little help?  Have a question on how the site works?
Look for your answers below.  If you don't find what you are looking for, you can always Contact Us .



Finding and Ordering Product



Q:  How do I search for products on your site?
A:  There are three different ways to search for products on the site: (1) Click "Products" on the left side of the top navigation bar, and start narrowing your selection from there.  (2) Select a Type, Style, or Room from the left navigation bar, and narrow your results from there.  (3) Type a word or phrase in the Search box in the upper right corner to tell us exactly what you are looking for.



Q:  Why do I need to select a Dealer?
A:   Kichler wants to provide you with the best overall experience. Kichler maintains a distribution chain of the best, most qualified lighting showrooms across the country.  They can be of great assistance in helping you find a local contractor / installer as well as other issues of local concern. 



Q:  Why should I register?
A:  When you register, you will be able process future orders quickly and efficiently. You will also have the ability to log in and view past orders as well as do order tracking.



Q:  How do I track an order I have already placed?
A:  To track an order, you need to have set up an account with Kichler.com.  If you have an account simply click on the 'My Account' tab and login. After logging in go to View Order Status, then simply click on you order number for complete details on your order.



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version 1.3 (build 1084 created on Mon Jan 28, 2008 at 16:47:02)
For assistance, contact us, via email or call 866.558.5706 - M-F, 8-5 EST Privacy Policy |  Terms and Conditions ©2007 Kichler Lighting.  All rights reserved.  Photographs and drawings herein and on each individual page are the property of Kichler and may not be reproduced without Kichler's written consent.